BERN, SWITZERLAND – The Swiss post office will open the first in what is to be a national network of automated package mailing centres starting in late 2013, with the first such automats to be in Bern and Zurich. The move is part of a boom in e-commerce that is benefiting the national postal service: annual growth rates of 4 to 5 percent are due mainly to the increase in online business, it says.
“My Post 24” is the name for the new service that will rely on what Swiss Post refers to as automated postal terminals where customers “will be able to collect, hand in or return parcels around the clock”, seven days a week. Delivery can be made to homes and offices as usual, or to one of 700 PickPost points throughout Switzerland.
The service will eventually be extended to packages sent from abroad, after a phasing-in period. Swiss Post expects to have 40 My Post 24 centres operating by the end of 2014, located mainly in city centres or busy traffic areas such as universities, shopping centres and near train stations, where pickups and dropoffs are easy.